The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Please email sales@audreyinc.com for wholesale orders
I design bespoke scarves and fabric for special projects: one-off scarves, pocket squares, shawls and robes for weddings, birthdays, anniversaries, corporate gifting etc.
Please email studio@audreyinc.com and write a detailed explanation of your project.
All scarves are finished either by machine rolling machines or handfrayed. This may alter slightly the dimensions given in the information of the scarf.
For kimonos and girls dresses these are made to order by hand. There maybe slight inconsistencies in dimensions but all one size with the approx size listed.
Dry clean or gentle hand wash in cold water.
Do not tumble dry. Air dry flat.
Available on request for silk scarves over $150 depending on availability.
Please add to your order gift wrapping if you would like me to send your scarf in an audrey scarf box 11.25x11.25"
Your scarf will be wrapped in tissue and placed in the box.
We charge $6 for this service.
For other products- they will be wrapped in tissue and placed in a clear bag before placing in a bubble mailer.
If there is a custom project you would like to discuss please email at studio@audreyinc.com